PRIVACY POLICY
(1) PREAMBLE
COLLARD & EUSTACE INC. places great importance on protecting the personal information entrusted to it.
This policy explains how COLLARD & EUSTACE INC. handles personal information in the course of its activities. It applies to information collected from clients, prospective clients, visitors to the website (www.collardeustace.com), and any other person with whom COLLARD & EUSTACE INC. interacts.
COLLARD & EUSTACE INC. collects, uses, discloses, retains, and destroys this information in accordance with applicable laws, including the Civil Code of Québec and the Act respecting the protection of personal information in the private sector.
Personal information means any information concerning a natural person that allows that person to be identified, directly or indirectly, including, in particular, contact information (e.g., date of birth, place of birth, mailing address, email address, etc.), financial, professional, family, or medical information, as well as any information necessary for the provision of legal services.
(2) ACCEPTANCE OF TERMS
By accessing the website information request, you acknowledge that you have read and accept these terms.
(3) CONFIDENTIALITY AND PROTECTION OF INFORMATION
Information transmitted by email is handled in accordance with the professional obligations of lawyers in Québec and applicable privacy laws.
Reasonable security measures are implemented to protect this information against unauthorized access, use, or disclosure.
Personal information is retained only for as long as necessary for the purposes for which it was collected and to comply with legal and regulatory obligations.
In accordance with regulatory obligations, client files are retained for a period of seven (7) years following their closure, unless an exception applies.
Personal information is hosted and stored in Canada.
(4) PERSONAL INFORMATION COLLECTED
When you communicate with COLLARD & EUSTACE INC. or retain its services, only the necessary information is collected.
Depending on the circumstances, this information may include:
- your first and last name;
- your contact information;
- information relating to billing and payments;
- information necessary to process your file;
- information about website use; and
- any other information you choose to provide.
- Information is collected for legitimate purposes and with your consent where required.
Anonymized information that does not allow you to be identified does not constitute personal information.
(5) INFORMATION CONCERNING CHILDREN
COLLARD & EUSTACE INC. does not knowingly collect personal information concerning children under the age of 14 without the consent of the holder of parental authority or the guardian, except where such information is necessary to process a legal file.p>
(6) DISCLOSURE OF INFORMATION TO THIRD PARTIES
COLLARD & EUSTACE INC. discloses your personal information only to persons or organizations for whom such disclosure is necessary for the provision of its services, required by law, or authorized with your consent.
This information may, in particular, be disclosed to:
- legal or judicial authorities;
- technology or administrative service providers; or
- where necessary, for the protection of the rights of COLLARD & EUSTACE INC.
- Reasonable measures are taken to ensure that these third parties protect the confidentiality of the information.
COLLARD & EUSTACE INC. does not sell or rent your personal information.
(7) TECHNOLOGY-RELATED RISKS
Despite the security measures implemented, no computer system or electronic transmission method can guarantee absolute security.
The use of email involves risks, including interception, loss, or unauthorized access to data. You acknowledge and accept these risks.
(8) LIMITATION OF LIABILITY
Subject to applicable legal and professional obligations, COLLARD & EUSTACE INC. cannot be held liable for damages resulting from a service interruption, technological failure, cyberattack, or any other event beyond its reasonable control.
(9) CONSENT
Your consent to the collection, use, and disclosure of your personal information may be given:
- expressly;
- implicitly when you provide your information; or
- in the absence of objection after being informed of COLLARD & EUSTACE INC.’s practices.
- In certain cases, the law permits the collection of personal information without consent.
(10) WITHDRAWAL OF CONSENT
You may withdraw your consent in certain circumstances by contacting COLLARD & EUSTACE INC. at one of the following addresses: vcollard@collardeustace.com or ceustace@collardeustace.com
Withdrawal of consent may limit COLLARD & EUSTACE INC.’s ability to provide certain services. The consequences will be explained to you if necessary.
(11) AMENDMENTS
These terms may be amended at any time. The version in force is the one posted on the portal.
Last updated - Montréal, August 8, 2026.